Shipping & Delivery Policy

At Velmont Ateliers, we believe that exceptional craftsmanship deserves exceptional delivery. We are committed to ensuring that every order is carefully prepared, securely packaged, and delivered to your doorstep with care.

1. Shipping & Delivery Time

Once your order has been processed and dispatched, the estimated delivery time is:

3–5 Business Days

Delivery timelines may vary depending on the destination, customs clearance, and local courier operations.

2. Shipping Charges

We offer international shipping with transparent shipping rates:

  • United States: $35 USD

  • Europe: €35 EUR

Shipping charges are calculated at checkout or communicated during the ordering process, where applicable.

3. Our Shipping Partners

To ensure reliable and secure worldwide delivery, we work with internationally recognized courier services:

  • FedEx

  • UPS

  • DHL

Your order will be shipped through one of our trusted logistics partners, depending on destination and service availability.

4. Order Tracking

Once your order has been dispatched, an automatically generated tracking number will be sent directly to your registered email address.

You can use this tracking number to monitor your shipment and stay updated on its delivery progress through the respective courier’s official tracking website.

Track Your Order Anytime, Anywhere — 24/7 Worldwide.

5. Worldwide Shipping

Velmont Ateliers proudly serves customers across the globe. Wherever you are, we aim to deliver our products with the same attention to detail and commitment to quality that goes into every creation.

Please note that international shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges, if applicable, are the responsibility of the customer.

6. Shipping Assistance

If you have any questions regarding your shipment, tracking number, or delivery status, our support team is here to assist you.

Velmont Ateliers — Crafted with Excellence. Delivered with Care.

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